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Made with ❣️ by Valeria Espinoza

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Image 3: ROMO App preview in Google App Store

Launch To App Store!

Reflection

Based on our findings in our dog fooding testing, we carried out further revisions with the React Native version to carry out our official launch on Google App and Apple Store. I do believe that the card could be improved by erasing the website link, but overall it has been efficient for our developers to engineer. 

Solution In-Depth

An app curated to navigate San Francisco's support services made simple

I made a visual system that is easily engineered and understood.

A list view of content cards for events/resources 

Resources

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1st Iteration

Image

Info

Button

Button

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2nd Iteration

Image

Button

Button

Info

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Visual weighted with the intention to look towards the image first to Info to Buttons last

Buttons are appropriately padded for touch accessibility

Info is at risk of breaking if there is a long description (Vertical Arrangement)

A clear distinction of the eye doing to Image (take up the majority of space)

Info can be easily extended down if there is longer texts (Horizontal Arrangment)

Buttons being beside Info presents better hierarchy with the Image being prioritized first

Events

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Button

Button

Info

Image

Date

Arrangement similar with Resources Card for consistency

Tapable information is highlighted in red

The date has the most white space, but it is visually strong compared to the others

Having both the Favorites button and a date stamp on the right side provides better structure

Having the Title in on top of the Time provides great typography hierarchy 

The date being a stamp provides more clarity than it comprising the entire white space

Navigation Bar

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Broken, with no clear indication of which tab is turned on

There needs to be more description for the visual icons because can be misunderstood

Unstructured and unstandardized navigation bar failing to comply with Apple standards

One highlighted to indicate one is turned on helps user know what tab they are on

Descriptions below visual icons provides more clarity

Standardized bar passing Apple standards

I collaborated with our engineering team to develop an effective user flow.

I've developed an task flow with the engineering team to layout all of our flow in an easy visual map.

Task Flow

As a way to layout the intentions of the software development, I've devised this visual task flow to support what the user will do in the app.

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I prototyped an interactive map for all location pins.

Prototyping the interactive tooltip was critical in assuring the experience for the users and provide visualization for my software engineering teammates.

Distinct Location Pins

These colors pins with its own instinctual color helps categorizing all locations based on subject

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Interactive Tooltip

A go-to button with all categorical pins placed in one place!

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ROMO: Refuge of Mt. Olive App

ROMO App was a collaborative endeavor between my team at Code for the Community and Refuge of Mt. Olive, a non-profit in need of a user-friendly app. In a team of software engineering and product manager, we crafted a solution to bring vital resources to those in need in San Francisco, California!

Click here to see our app live on app and google store, or play my demo!

Duration

Jun - Sep 2024

Team

5 Software Engineers
1 Project Manager

Role

Sole UX/UI Design Intern

What I did

Visual Hierarchy Collab w/ Develop
Prototype Demo

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Problem

The lack of a centralized resource hub makes it difficult for unhoused individuals in San Francisco to find food, shelter, and support services. Working closely with engineers, I ensure the design is structured for seamless development while aligning with product managers to prioritize user needs.

Goal: To offer users an app to access local support resources, events, and groups that cater to their needs.

Solution: How might we streamline scattered resource information into a single, easy-to-navigate platform for unhoused individuals in San Francisco?

Process

RESEARCH

Why Refuge of Mt. Olive needs our help?

By the Numbers

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Approximately 7,700 unhoused individuals in San Francisco

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49% of the unhoused population is under the age of 24

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82% of unhoused individuals have access to a phone, making app useful ~6,300 people

They wanted to redesign their mobile app in both the backend system and design. It was my task to strengthen the brand identity and deliver the goals of the app with a better design.

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Initial App Design from Refuge of Mt. Olive

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Rough User Flow of Home Screen (Scrolling Vertically)

IDEATE

Sketching Home Screen Flow

Before prototyping on Figma, I decided to do rough concept sketches of the home screen flow with consistent navigation bar.

(1) events section scrolling down to (2) resources section to (3) contact us

SOFTWARE TESTING

Dog Fooding of App

With the high-fidelity prototype made through Figma, I collaborated with software engineers to conduct multiple dog fooding sessions where we tested the programmed Reactive Native version ourselves. In these sessions, we debugged any programming errors and I readjusted the design to fit the programmed version needs.

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